Atlassian access billing

[Javid Huseynli]

He all.

I would like to know how the Atlassian Access is counting the annual price.

If one user is deleted and another is added, can we use the license of removed user? Or we need to pay again for new user?

[Dave Mathijs]

Hi @Jeroen De Cock ,

please have a look at the following support article: Understand authentication policies

This should enable you to move that user to a non-billable policy (without SSO).

Please note that you can't add users you sync from your identity provider to the non-billable policy.

[Jeroen De Cock]

Hello @Dave Mathijs , how can I make sure that a user that was once synced from our identity provider is not synced anymore so we can move him/her to the non-billable policy? 

[Cloud Admin]

I have the same question.