Atlassian Okta Integration

[Sue Wilson]

We have Atlassian Access.  We've claimed our domain & users. We are now attempting to configure SSO via Okta and are running into issues.

We need 3 tiles - 1. Jira/Confluence, 2. JSM, 3. Portal bookmark

Tile 1 is configured as SAML - only IT assigned

Tile 2 is configured as SWA - only IT assigned

Tile 3 was changed to SWA, then SAML, however the original bookmark AND SWA configurations were saved, NOT deleted.  The active set up was configured as SAML and users from our "All Users" group were pushed & assigned.

IT Manager does NOT want us to use anything other than the bookmark and asked me to remove the SAML configuration.  When I deactivated it, the users ALL lost access to ALL Atlassian products AND the "All Users" group is no longer in Atlassian Admin.  To fix the no access issue, I re-activated the SAML connection.  All users were re-activated, HOWEVER, the Group will not re-push to Atlassian Admin and is throwing push errors.  

Does anyone know the best way to reconfigure without breaking access AND in a way that using the 3 tile approach works.  We are using this approach to segregate users based on the access they are allowed so we can assign tiles as needed and use provisioning down the road.

[Angélica Luz]

Hi Greg,

Currently, it's not possible to disable the notification for domain verification and GSuite.
The notification is important for them to know that they won't be able to change their information anymore. When a domain is verified or when GSuite is synced, when they login to id.atlassian.com, it will show the information that their full name is set by the administrator, for example.
We have a feature request suggesting the ability to disable the notification:
- https://jira.atlassian.com/browse/ID-6519
- https://jira.atlassian.com/browse/ID-6429
Please, click on vote and watch to receive updates about the feature.

Regards,
Angélica