Atlassian Access just for half the users of my Confluence cloud

[David A.]

Hi, I ve a question about the Atlassian Access licensing.

We currently have a Confluence Cloud with 100 licenses , of which 60 belong to the internal directory *@domain.com but another 40 are external users (@xxx.es)

we are thinking of acquiring Atlassian access and I have the doubt with 40 users outside my domain and azure AD. Is it possible to combine Atlassian Access with normal access (external users)?

1.- External user (40)  will be able to continue accessing directly to Confluence? without Atlassian Access license.                         

2.- ¿Would the license be for 60 user?

It is not possible and the Atlassian Access license must be for the 100 users

Best regards 

[Ananjan_miniOrange]

Hi  @Shajahan Ansari 

I am ananjan from miniOrange. We have an add-on in the marketplace which can possibly cater to your requirements.

The add-on is : Share Confluence with External Users (Secure Share) | Atlassian Marketplace

Just check it out once and feel free to let us know!

For more information, you can raise a ticket here or contact us directly at atlassiansupport@xecurify.com. 

Best Regards,

Ananjan Mishra

[Angélica Luz]

Hello @Shajahan Ansari,

Welcome to Atlassian Community!

Atlassian access is billed differently from other products. 

How are you billed for Atlassian Access? 

Atlassian Access uses a different billing model from other Atlassian cloud products. Atlassian Access is billed per organization. You will only pay once per each unique billable user in your organization, regardless of the number of Atlassian cloud products or sites they have access to. Only users who have access to a product supported by Atlassian Access will count towards your bill. 

• Manage your bill for Atlassian Access

If all 500+ have Confluence access and they will be managed using Atlassian access, each user will be billed.

Kind regards,
Angélica