Atlassian Access and trials

[Tom Lister]

We are starting off our cloud migration. We have our production org name but want to perform POC's in one or more cloud trial accounts.

We intent to use Atlassian Access for user management.

If we claim domain users in a trial account will that then prevent us from claiming those users for our production account?
Is this a bad idea to start with?

[Karim · Accepted solution]

So  the link in the help I mentioned takes you to the list of organizations which doesn't have a Settings option.   And when you click on the organization, it actually takes you to the Site Settings.

So the solution was to click the Back to Organization near the top of the left side bar.  That's where the actual organization settings are.  Not super intuitive but solveable.

[Dave Meyer]

Hey @Karim ,

Yes it's a little bit confusing starting from admin.atlassian.com. The organization name is actually clickable and will take you directly to the organization settings, but we have seen from a number of customers that this isn't intuitive. We're aware of the issue and are looking at new designs for this page in the future.