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Access revoked after sync to GSuite

Lex_Heredia
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April 23, 2020

Hello

We lost access to our Atlassian site right away we completed the GSuite Sync process.

We still have access to Atlassian account but not to our site (neither to Jira or Confluence).

Any idea how can we get control again of the site?

Thank you very much in advance

1 answer

0 votes
Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 24, 2020

Hi Patricia,

Welcome to Atlassian Community!

When it comes to permissions and roles, it's not possible to see who are the administrators on a Jira or Confluence. 

In this case, you can use an option to contact administrators. You won't see their names, but they will receive an email with your request.

Screen Shot 2020-12-24 at 09.54.25.png

Screen Shot 2020-12-24 at 09.55.20.png

Hope this helps!

Regards,
Angélica

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