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2 organizations and 2 identity providers: is SSO possible ?

Carmen Nadeau
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May 17, 2021

I read the documentation on organizations and the one regarding SSO and SAML and I can't seem to answer this question:

Is it possible to have 2 organizations (2 domains) and 2 identity providers in Atlassian access for the same JSM Cloud instance ?

1 answer

1 accepted

1 vote
Answer accepted
Felicia James
August 3, 2023

We went ahead and followed the steps in the article to unblock Atlassian emails office365:

https://community.atlassian.com/t5/Jira-articles/Unblocking-Office365-emails-for-Atlassian-Cloud/ba-p/1870108

I've resent the invites and no one has received them.  Based on other threads, it looks like Atlassian likely needs to unblock our email addresses.  Does anyone know the best way to get Atlassian's help when we're just starting the free trial?

Kieren
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 8, 2023

Hi @Felicia James 

If you press the 'Resend invite' button in the user list, the email will be unblocked along with resending the invite.

Screenshot 2023-08-09 at 11.20.09 am.png

Like Steffen Opel _Utoolity_ likes this
Felicia James
September 11, 2023

Thanks, Kieren.. Our invite emails are now working.

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