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Question around sso across different instances

animesh.bhattacharya
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July 13, 2018

We use 3 different Atlassian instances and we want to enable SSO but exclude one of the instances. Is this possible?

1 answer

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Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 15, 2020

Hi @David Norman ,

I looked at the open bugs for Access and there was nothing resembling this issue. This is a very common SCIM operation so if there was a bug causing this, it's likely that it would be reported.

There may be an issue with your Okta provisioning configuration (there are instructions in the setup docs for avoiding this issue). If everything looks right, I would recommend contacting Atlassian support and they can help diagnose whether there's actually a bug.

Regards,

Dave

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