Problem fetching organizational name for new instance/ organization

[Ajay Wadhawan]

We are an existing organization using multiple products. As part of integrating with the SAML we are created a test environment/ organization. We are unable to log into it.

see the page before going to the login page. 

[Rebekka Heilmann (viadee)]

Hello @artelus 

this is the Atlassian Community. Neither of us has or can gain access to your Organisation. You need to open a request with the official Atlassian support:

Atlassian Support

[artelus]

Thank you for the guidance Rebekka

[Rebekka Heilmann (viadee)]

You're welcome. If you can click "accept answer", so other Community members see your question's resolved? :) Thanks!