Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Notifications to email address other than one associated with managed account

pdeer
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 27, 2021

I've searched but have not found anything indicating this is possible.

Q: Is it possible to configure a managed user's notifications to go to an e-mail address other than the one associated with the managed account?

We do not wish to change the account email address and break the SAML but we also do not wish for notifications to be sent to the address associated with the IDP account. Reason is they are not valid email addresses, they're just the UPN we use for users to login. 

Thanks

1 answer

1 accepted

1 vote
Answer accepted
Joseph Chung Yin
Community Champion
September 7, 2023

@Ngan Tran -

Welcome to the community.  Please refer to the following reference links to assist your trouble shooting of your issue -

https://developer.atlassian.com/cloud/jira/platform/basic-auth-for-rest-apis/

https://developer.atlassian.com/cloud/jira/platform/deprecation-notice-basic-auth-and-cookie-based-auth/

Hope this helps.

Best, Joseph Chung Yin

Jira/JSM Functional Lead, Global Technology Applications Team

Viasat Inc.

Ngan Tran
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 8, 2023

Thank you. It worked. 

It can only run with personal access token, not organization api token. 

 

Thanks and best regards,

Ngan Tran.

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events