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Locked out of Deleted Google Suite Account

Alex Dillon
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February 18, 2021

I did something very dumb. Well, to be honest, I didn't really think it would be an issue. We recently migrated our domain from one google suite account to another. After this, we went ahead and closed that old google suite account. This is obviously a problem because I now have locked myself out of my atlassian account that was linked to my previously, deleted, google suite account. I went ahead and reset my password with my old email in order to gain access again. The good news is that it let me in, the bad news is that I no longer have admin access and have no way of managing this atlassian account. 

Is there anyone out there who has done something like this? How have you resolved it? Any tips?

1 answer

0 votes
Abhishek
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 25, 2024

Hi Tok He,

Can you let me know which API key are you using to authenticate to the URL https://my-domain.net/rest/api/2/myself' ? 

Please make sure to use the User API token key to make the calls to product API's and not the organisation API key.

Refer: 

https://support.atlassian.com/atlassian-account/docs/manage-api-tokens-for-your-atlassian-account/#Create-an-API-token

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