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Jira can't delete this account AUTO-RENEW

David Lim
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April 8, 2019

when I trying to delete a Jira account, it prompting me this error:

 

You can't delete this account

The account for XXXX XXX XXX can't be deleted because:

  • This account is related to active accounts that are set to AUTO-RENEW

1 answer

0 votes
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 16, 2022

Hi @Ryan Gibbons 

Is there a way to enable Atlassian Access for a single tenant or a subset of users?

Atlassian Access is a subscription for an organization, which can span many tenants, so it's not possible to enable it for a single tenant. But you can set up different authentication policies for different subsets of users https://support.atlassian.com/security-and-access-policies/docs/understand-authentication-policies/

If you have users that you don't want to include under any Atlassian Access subscription, see the information on that page about nonbillable authentication policies.

Is there a way to enable JIT Provisioning with a third party IdP to allocate new users and deactivate old users using IdP Initiated service calls?

Yes, see the info about JIT here https://support.atlassian.com/security-and-access-policies/docs/configure-saml-single-sign-on-with-an-identity-provider/#Just-in-time-provisioning-with-SAML

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