Hi y'all,
I've been seeing a lot of posts in different places talking about how you should check all your plugins and custom fields and workflow changes etc before migrating to the cloud - kind of like doing an audit on all your stuff. I remember seeing a tool, I think it was called microscope, that could help with that. But now that people can't install new plugins, that's not an option. Are there any other tools that can do that sort of thing? Look into all of the workflows and fields and schemes etc... and pull out all of the plugin custom work, kind of like in a table or something else that can be used for as assessment?
The real killer is ScriptRunner. "
It is important to note that there is no automatic migration path from Server to Cloud so you will need to follow the steps in the migration guide in order to rewrite your scripts and to migrate them to ScriptRunner for Jira Cloud.
It is also important to note that not all of the features inside of ScriptRunner for Jira Server or Data Center exist inside of ScriptRunner for Jira Cloud due to the differences in the API between the Cloud and Server versions, so we would advise reading through the page linked above explaining the differences so you can identify what functionality may be lost when migrating to ScriptRunner for Jira Cloud."
Yeah... is there ANYTHING that can make THAT easier?
Welcome to the community. It should not be affected by your customer's out of the office setup. At this time, you should contact Atlassian Support (https://support.atlassian.com) so they can look into the backend logs to troubleshot further.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Infrastructure Applications Team
Viasat Inc.
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