How to stop community.atlassian.com from logging me in with the wrong account?

[Robert Lauriston]

Somehow community.atlassian.com has started logging me in on my home computer using my work account. If I log out, it immediately logs me back in with the work account. I deleted the work account from Firefox. How do I make this stop?

[Dave Meyer · Accepted solution]

Hi @ADyPo ,

If you can detect when a user is no longer active in Keycloak, you can set up a script to call the account deactivation API for that user.

You would use this API to look up email and accountId mappings for users in an organization: https://developer.atlassian.com/cloud/admin/organization/rest/#api-orgs-orgId-users-get

And this one to deactivate the account programmatically based on the accountId: https://developer.atlassian.com/cloud/admin/user-management/rest/#api-users-account-id-manage-lifecycle-disable-post

Regards,

Dave

[Kristian Walker _Adaptavist_]

Hi Dylan,

I can confirm that it will not be possible to achieve your requirement with ScriptRunner for Jira Cloud as Atlassian does not provide any API's that I am aware of to automate actions inside Atlassian Access or Keycloak in Jira cloud.

However, I would advise contacting Atlassian directly via there support portal to ask them if they can advise on if your requirement to be achieved and if so how to do it.

Regards,

Kristian