How to selectively unclaim accounts of a verified domain?

[Alex Arantes]

My company has various independent organizations in Atlassian, paid and managed independently by different departments. From one of these organizations I verified our domain, as a first step to setup SSO/SAML through Azure. This led to all our accounts being claimed.

Looking at this article (https://support.atlassian.com/user-management/docs/verify-a-domain-to-manage-accounts/), it says that I could selectively claim and/or unclaim certain accounts, but I don't see how, as the step-by-step to accomplish that in the article doesn't reflect the options I have on the screen. Ultimately I don't see an option to claim/unclaim a portion of those accounts.

Could someone please clarify this? Can I actually selectively claim/unclaim accounts? Is it dependent on some sort of account level?

Thanks,

Alex

[Jon Espen Ingvaldsen Kantega SSO]

Hi @[deleted] 

I believe you have a setup where it is the ID of the Jira group which is sent in the SAML response from Azure AD.

The following guide is for the Kantega SSO Entprise app and not Atlassian Access but it shows you how you can address this: https://docs.kantega.no/display/KantegaSSOEnterprise/Managed+groups%3A+Azure+AD

Cheers,
Jon Espen 
Kantega SSO