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How can I change my Atlassian account email address?

Robert Lauriston
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June 14, 2013
That seems to be a read-only field.

3 answers

0 votes
Nikki DuBois
Contributor
March 31, 2022

It appears now you HAVE to have -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines but I still am getting the error on first time setup. HELP! :)

0 votes
Ben
August 31, 2021

Removing the begin/end headers from the certificate text worked for us. Thanks 

M Amine
Community Champion
August 31, 2021

Great. Thanks

0 votes
Bob Joneson
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August 29, 2021

Having the exact same issue, except setting up for the first time.

Ashutosh Srivastava
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August 29, 2021

Atlassian support got back to me fairly quickly.  They suggested that I remove the begin/end headers from the certificate text.  That fixed the issue for me.  Atlassian is going to look into fixing the issue on their end.

So, just try removing the -----BEGIN CERTIFICATE----- and -----END CERTIFICATE----- lines from the cert.

Hope this helps.

Like Michal Sefara likes this

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