External Users Access to Jira

[Rafay Rashid]

We use Jira internally inside the company to file bugs. The Developers and testers have access to the entire bug list inside a Project.

Now we would like to add external users who are not part of the company. So they don't have the same domain email address as our company. In addition we only want the external user to just file bugs. The external user should not have access to the Bugs inside the Project that we use.

Here are the requirements for the External user

- Log into Jira and file bugs only

- Should not be able to see all the Bugs inside the Jira Project we use to track Bugs

- External user should only be able to see the bugs they have filed in the project

How can we accomplish this?

[Soumyadeep Mandal · Accepted solution]

Hi @Sanhati Biswas ,

Welcome to the community!

First of all, you have to follow the below steps and it will solve your issue.

Set your time to Auto in the system settings

MacOS:

Windows:

[Sanhati Biswas]

Oh! I see, I haven't noticed that my PC time settings got reset while optimizing my PC.

Thank you so much.. :) 😂