I need to provide access to a single user from a 3rd party. I am using Okta to provide MFA functionality, but i am being told that i need to claim the entire domain of the 3rd party by adding a txt file to there DNS registration.
Surely this can't be the case, I just want to enable the features provided by Okta to login to Confluence.
Welcome to the community. Based on your screen capture, you will need to contact Atlassian Support by clicking on the blue "Contact Support" link for further assistance. Or contacting them by using https://support.atlassian.com.
It could be something going on on Atlassian side which the operations are not working properly.
One other thing, you can just wait for a few hours and try the operation again. I would also try it in a incognito browser session too to ensure there is no local browser cache is causing the problem.
Hope this helps.
Best, Joseph Chung Yin
Jira/JSM Functional Lead, Global Technology Applications Team
Viasat Inc.
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