Hi Guys!
Ok, what I want to do:
a) I want to add ALL employees as customers in Jira Service Management Cloud
b) The idea: Together with enabled SSO they should be able to create a ticket without a need to register or login into the portal.
What I thought about the solution is:
a) Create one 'BigGroup' in the AD with alle Employees
b) Sync the 'BigGroup' to Atlassian Access
c) Enable them as Customers in the specific project.
Now I have two problems with this:
1) I see the group synced from the AD, but I can not control the Group Access. How can I add the whole group as customers? Or isn't that possible? I want to prevent them to signup manually or login (together with enabled SSO).
2) Also I have noticed, some of thes users have used Trello once. I want to disable all this Trello Product Access as the will count against the bill. But I can not manage this here in the Directory:
How can I centrally disable Trello for a lot of users?
Thanks really a lot for your help here :)