Cannot transfer one organisation to another

[Gabriel Cowley]

Hi, I'm trying to transfer all products from one organisation to another. The product to be moved is a Jira Cloud site (free tier).

The option to transfer all products is unavailable - it says "This feature is unavailable for your organization. To transfer your products to another organization, contact support and raise a ticket under the category Technical issues and bugs."

I want to transfer the site https://gearset-da.atlassian.net in the gearset-da organisation to the gearsethq organisation. Could this be done for me or an option to do this myself be enabled?