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Can't verify domain using Cloudflare DNS

Skip Shean
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April 3, 2019

I've verified that the TXT record for atlassian-domain-verification is present with TTL 86400 for my domain, which has its DNS at CloudFlare.  It's been there for over a week.

The record shows at https://www.whatsmydns.net/#TXT/atlassian-domain-verification.16w.co

But the domain still won't verify.  Because I'm using this domain for a SaaS that I don't have FTP access to, uploading the https file isn't an option.

Any ideas for getting this to validate?

1 answer

4 votes
Dave Bosman [Realdolmen]
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February 20, 2022

Hi @[deleted] 

Access can be used to provide access to multiple tools

  • Jira (work, software, JSM)
  • Confluence
  • Bitbucket
  • Trello
  • Statuspage

If you want to solve that with a plugin, you will need to buy a plugin for all the tools you are using. 

The most important reason in my opinion to use access instead of a plugin would be, with Access you can manage everything from your identity provider whereas with a plugin you will need to manage everything in your different tools. 

The plugin will only allow you to authenticate with users that the tool knows. You could argue that users can sign up themselfs but this way you have no control over the amount of people that sign up and people could be consuming a license without even needing the tool. Also if a user leaves the company he will not be removed from the tool(s) automatically. So this will leave you with more work and depending on the amount of users you have this will become to hard to manage. Besides in the long run it will probably cost you more in man hours. 

Regards

Dave

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