Can't revoke org&site admin permissions to other users

[Carlos Paternain]

Hi,

I am the administrator of my company Atlassian sites. 

I want to remove as adminstrators some people that are not part of the company any more and the web tool is not allowing me to do so. I have followed the instructions shared by Atlassian team. Go to Admin.atlassian -> organization - >settings - Administrators.

Nothing happens when I press on remove action.

Can you please help?

[Dave Meyer]

Hey @John Gilbert ,

Atlassian doesn't support this level of configuration on native Atlassian accounts, but every major identity provider (like Azure AD, Okta, Google, or Onelogin) does. And typically it's configurable by application (so you can set up specific policies for when users are authentication to Atlassian cloud).

So what you would do is use Atlassian Access to configure SAML SSO with your identity provider. Atlassian then delegates authenticatino out to the identity provider, where these controls can be enforced.

Atlassian's native features like IP allowlisting and session duration limits can then become complementary controls that ensure that a user cannot authenticate on a secure network, and then continue to use Atlassian cloud on an insecure network without re-authenticating.

Here are some sample docs from Azure AD and Okta to show you what I mean:

• https://docs.microsoft.com/en-us/azure/active-directory/conditional-access/plan-conditional-access
• https://help.okta.com/en/prod/Content/Topics/Security/policies/configure-app-signon-policies.htm