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Can not invite users to Atlassian

yoga.pramono
November 14, 2021

Hi Team, want to ask about users in atlassian

 

When i add a user to Atlassian via admin, it bounces back with this error message 

 

Screen Shot 2021-11-15 at 09.12.58.png

 

Screen Shot 2021-11-15 at 09.12.58.png

 

Screen Shot 2021-11-15 at 09.12.58.png

1 answer

0 votes
Quentin Roberts
October 24, 2022

Hi @Arvind Amoth 

Do you have the appropriate license (lifecycle management) with Okta to enable provisioning?

Useful help article below:

https://support.atlassian.com/provisioning-users/docs/configure-user-provisioning-with-okta/

In Okta, under the Atlassian application, under the Provisioning tab, do you have the Enable API integration checked off?

Do you have available Atlassian (Jira/Confluence) licenses for these new users that are trying to be created via JIT provisioning? 

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