Audit log export cannot be opened.

[James Malgieri]

Hi,

I just received this question, have no idea and was hoping someone might be able to help.

There is a button for Export that allows you to export the Jira audit log to csv. Unfortunately when testing this, the export runs, but ability to open the file is blocked.  The export to CSV in a filter view runs just fine, so it’s as if there is something else embedded in the audit log csv that limits it from opening (trust center issue).

Is there a way to change the export type of the audit log to Excel?

Does anyone know of a workaround?

Thanks,

Jim

[Renee Dubuc]

Hi Katrina,

Based on this article here, it sounds like you can go to http://www.trello.com/contact and submit a request for Customer Support to do this for you.

Hope this helps,

Renee