Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Atlassian account verification email not received

amatara
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
February 2, 2023

Hi Atlassian is it possible to get some support regarding verification email is being bounced/ suppressed.

I suspect the issue is:

550: 550 Invalid recipient ...@... (#5.1.1)

As per this similar community post -https://community.atlassian.com/t5/Atlassian-Access-questions/Atlassian-account-verification-email-not-received/qaq-p/1459523

Thank you

1 answer

0 votes
Daniel Eads
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 30, 2019

Hey Johan,

Atlassian Access uses a static file at atlassian-domain-verification.html for its domain verification. This just goes at the root level of the domain you're trying to verify - example:

http://example.com/atlassian-domain-verification.html

Details on HTTPS verification (or alternatively, TXT record verification over DNS) are available on our domain verification document.

I'm not totally sure that's what you needed though given your more recent question about SSO with Bitbucket Cloud and Azure AD.

Let me know if you still have questions - always happy to help!

Cheers,
Daniel | Atlassian Support

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events