Atlassian Access and multiple organizations

[Tom Braat]

Hi Community,

We are considering adopting Atlassian Access to benefit from centralized governance, and manage all our Atlassian cloud products from 1 Access instance. 

In current situation I have different Atlassian organizations with multiple sites and products. Should I first merge these organizations before I can work with one centralized Atlassian Access?

Thanks!

[Angélica Luz]

Hi Elodie,

Thank you for reaching out to Atlassian Community!

Just for us to better understand and help you with this issue, can you please let us know if this error appears after you fill a field in the form or it shows after you click “Contact support”?

Have you tested using another browser?

Our last incident was on September 27 and since then our portal is working normally, so please test using another browser or incognito mode to make sure there is nothing blocking the ticket from being created.

Regards,
Angélica

[Elodie CHAUMET]

Edge, chrome and IE failed. 

Chrome version Version 77.0.3865.90 (Build officiel) (64 bits)

The issue happened as soon as I display the contact support form 

[Angélica Luz]

Can you please try to login to our customer portal?

https://getsupport.atlassian.com/servicedesk/customer/portals

[Elodie CHAUMET]

I solve the issue via using a private session on my navigator. 

Seems to have a persistant corrupt cookie somewhere... even if I try to logout and login again on a "normal" session...