Add distribution list mail to be notified about ticket

[Emanuele Talarico]

Hi all,
I have a distribution list in which there are 3 email (at the moment).
I would like to know if it is possible to add this DL in the tickets we create to make all members of the DL receive ticket notifications.

Last time that I created a ticket and added that DL as reciver of notifications I recived an errror (that mail is not registerd to Atlassian).

Could you help me about that?

Thank you.

[Ste Wright]

Hi @Nikki DuBois 

I'd try following these instructions, and see if helps rectify this issue: https://support.atlassian.com/user-management/docs/resend-a-verification-email-to-a-managed-account/

Let us know how it goes!

Ste