Provision Azure Guest users to Atlassian cloud for Jira/Confluence access

Thomas Lazar November 12, 2021

We currently have Atlassian Access up and running with Azure and I get Azure users and groups provisioned fine. 

What I now tried was having a guest account (for future external contractors) in Azure be provisioned to Atlassian Cloud. Which seems to work fine as well. I have the guest user show up as user in the Atlassian cloud and it also got provisioned into the right group. 

The provisioned account has site access. But when I try to log in with said guest account (through the Log in with Microsoft option) I get this error after having gone through the Azure login process : 

Hmm... We're having trouble logging you in.
Your Microsoft email domain is not correctly configured. Please contact your Microsoft administrator.

Try logging in again



I can use this guest user to log into Teams and SharePoint on the Azure instance so at least that is working. 

Any hints/help about that? 

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