Problema con definicion de usuario

[Guillermo Raimundo]

Estoy intentando verificar los productos que tiene un usuario ya que no puede acceder a uno de ellos y me da el siguiente error

Product access failed to load. Please try again later.

[Angélica Luz]

Hello @Guillermo Raimundo,

Thank you for reaching out to Atlassian Community!

This issue that you are facing is related to a known bug where it's not possible to see the product access for Trusted Users. 

• Not possible to see Product access for trusted users

Please, click on "This affects my team" and also watch to receive updates about the bug.

Regards,
Angélica