Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Only Org Admin left the company and does not cooperate

We are unable to access the only Org. Admin account and the person who has access is not willing to make someone else Org. Admin.

I have contacted support, but because we are on a free plan, they referred me here.

3 answers

1 accepted

0 votes
Answer accepted

Hello @Sander Quirynen,

Welcome to Atlassian Community!

I can see that you are an Org Admin, so I would like to confirm if it was resolved.

Are you able to access the Org and manage the users, domains, and everything else?

If you face any issue or have any other questions regarding this matter, please let us know.

Regards,
Angélica

Hi Angélica,

It has indeed been resolved in the mean time.

Like Angélica Luz likes this

If the org admin has company email address, you can recover the password by getting access to the mailbox,  otherwise there is not way.

Hi @Sander Quirynen 

Do you know who is the Technical Contact to the Instance? Probably that person can reach out to Support directly.  if it's the same person that refusing to cooperate then there's nothing you or anyone else can do about it. 

I'm the technical contact.

I have contacted Support, but they sent me here.

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
PERMISSIONS LEVEL
Site Admin
TAGS
Community showcase
Published in Atlassian Access

See Atlassian Access in action - Live Demo

Did you know Atlassian Access offers more than SAML single sign-on for Atlassian cloud products, like Jira and Confluence? Whether you're just starting to plan for your organization or in the pr...

105 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you