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Once SSO is enabled, do I still have the ability to create users outside of my organization?

We currently have a few Atlassian products we are subscribed to.  Jira Software Standard is one of them.  We would like to add Atlassian Access to our account to provide SSO for all the users part of our organization.  However, we also deal with consulting companies for which we would like to provide them some access.  These accounts won't belong to our organization and SSO won't be possible for them.


This is why I'd like to understand if I will still have the ability to manually create accounts once SSO is enabled?

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Craig Castle-Mead
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Aug 02, 2022

Hi @Pascal Charbonneau 

Atlassian Access allows you to manage the user account object - and this is done on a domain by domain basis. Within your product (, you can still add users from any domain.

eg: you're and you have a customer

If you setup in Atlassian Access to provide SSO, in your Jira instance (, you can invite users from and - your employees will be SSO'd in, but users from will use their standard accounts to authenticate - UNLESS that company happens to have setup Atlassian Access on their side to protect all of their users.



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