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Not able to re-activate a managed user from SCIM or Via portal

Lamin Manka August 15, 2022

 Hey Guys,

Not sure if anyone has seen this before but i'm not able to activate a user flowing from single sign on. 

1. User is active and in the proper group from the IDP.

2. Account status is active. 

I've tried removing the user from IDP then re-applied the mappings and then re-added the user but still nothing. Account still show disabled in atlassian portal.

Has anyone seen this before?

 

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