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Not able to Deactivate org and site admin account

Am not org. admin and infact the Organization bar is not showing any details at all. Clicking shows nothing.

I guess there are some config limitations issues on cloud?. Am not able to see directory under Organization to be able to:  select Directory and then Managed accounts



1 answer

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1 vote
Answer accepted

Hi Karamba,

Thank you for reaching out to Atlassian Community!
To remove an organization admin it's necessary that another org admin removes them and then any site-admin will be able to remove the group and delete their account.
I saw that you created a ticket with our support and they already helped you with this issue.
If you have any other question, please let us know.


Hi Angelica,

We have 2 Org & Site Admin, but unfortunately both of them are left the company. IS anyway I can promote my self to and Org admin then delete them?



Like Angélica Luz likes this

Please disregard my earlier question. I found the way to take care of it.

Thanks Angelica


Like Angélica Luz likes this

@Tho Phan - how did you handle it? please post an answer since Angelica didnt provide an answer. Thanks

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