Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Non billable policy: what does that mean for the users in that policy?


We are looking into to the Atlassian access option to add a non billable policy. 

We found the non billable info Here .

Question is what would that mean for the specific users whom we add to that policy? Are they restricted from any access?

Thx all for the info and help.

Kind regards,



1 answer

1 vote
Jimmy Seddon
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 19, 2022

Hi @Dirk De Mal,

Welcome to the Community!

From the documentation there are a couple of caveats with setting up a non-billable policy. 

First, if you have User Provisioning enabled and user coming from user provisioning cannot be included in the non-billable policy.

Once you have converted an authentication policy to a non-billable policy, any user you add to that policy will not be able to use SSO authentication and you can't enforce two factor authentication for them.

They will be treated as if Atlassian Access has not been setup for those users.

I hope that helps!


Hi Jimmy,

Thanks for the info.

Made it much clearer for me.

Kind regards,


Like Jimmy Seddon likes this

Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events