Hi,
I added another Org admin to our org. When she attempts to access the admin page she is notified that she needs to create a new org.
She attempted to add an org (with the same name), and is now stuck in the domain creation process (which I already did for our org), and cannot cancel it.
She can still access all of the applications and appears in the in the users list as a site and org admin.
Any ideas what is causing this strand behavior?
Thanks
Gil
Hi @gilf
Did you try asking the user to navigate to admin.atlassian.com and see if the user can find your organization name?
Also, make sure to add the user to site-admins group
Thanks,
Pramodh
This is what she sees:
Whereas what I see is
In the user list we are both site and org admins:
It is as if she has a different organization with the same name.
She can, however access all of our applications (Jira, Confluence, etc), only not the admin area.
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