just one short question. We have an organization and a verified domain. There are already some managed accounts but if I add a new account it's not appearing in managed accounts. They do just appear in website administrators users.
Why? Their e-mail addresses are from the same verivied domain.
Hello Christian and welcome to Atlassian Community!
When a new account is created on the instance, even using an email from a verified domain, this email must be also be verified.
To verify the account, please ask the user to perform the following:
Once done, the account should be listed on your Managed Accounts list.
Please, give it a try and let us know how it goes.
thanks for the answer. Yes indeed, it worked. It's not quite handsome and I couldn't find the process in any documentation.
I would expect the domain admin should be able also to change User settings (at least displayname) even if the user has never logged in yet.
Thanks and best regards,
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
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