My colleague (Younes) don't received a reset password email. His login is [Removed by moderators]
He's completely blocked cause he can't achieve his tasks.
Thank you in advance.
Welcome to Atlassian Community!
Searching for the email that you mentioned, I didn't find any blocks or bounces on your side. Then, searching by domain I found many addresses that had the following suppression:
550: 550 #5.1.0 Address rejected.
I removed those bounces and if someone else was facing issues with notifications, it should be working now.
Also, I saw that Younes was able to log in today.
If you have any other questions regarding this matter, please let us know.
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