Migrating user history from one profile to another

[Lisa Driesse]

Hi there,

I’ve had a good look on the community first but cannot find anything about migrating user history. So, I hope you can help me out. 

For a customer, we’re migrating to Jira Cloud, and we’re having a bit of an issue figuring out how to migrate the user history from one account to another. For example, a customer is now logging in with name@companyname.com, but after the migration he needs to log in with name@companyname.nl. 

Some users may be seen as new users without any history then. However, I’d like to migrate their user history from name@companyname.com to name@companyname.nl.

Is there any way to migrate all user history from one profile to another profile? 

Thanks in advance!’ 

[adi228]

Hi Lisa

You can use the tool Data Migration Wizard that helps you migrate the complete history of the ticket with newly create the users.

Regards

Adeel