Hi,
We are now completely locked out of Atlassian cloud - no one can login & it appears there is 0 support available from Atlassian, which seems crazy to me.
Domain was verified successfully & users in domain were imported as managed users.
Everything SAML related on the microsoft side succeeds, it is just atlassian that doesn't like it for some reason.
I have hundreds of users that can now not access - can anyone assist at all? Or does anyone have a phone number for Atlassian support??
Thanks
Hi Jonny,
Did you file a support ticket? If so, can you pass me your support ticket id?
Narmada Jayasankar
Lead Product Manager, Atlassian Access
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