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Managing Site and Organization admins


Hi, I'm trying give users site/organization admin role but it looks that these are the same.

under "directory" I have a group called "site-admins" but it seems to promote users to organization admins when I'm adding  them to it.

Under 'Settings' I don't have any "Administrators" button on the left side.

Screen Shot 2022-08-02 at 13.32.56.png

(also, if you know how to manage these using APIs)

Help would be much appreciated, thanks!



1 answer

0 votes
Connor Rising Star Aug 11, 2022

Hi @Admin acme-deepcred If I understand it correctly, an organization admin is automatically granted site admin permissions as they're the highest level of administrator. You can make a user a site admin, but not org admin, by adding them to the site-admins group. Here's the related Atlassian documentation.

It seems that if I add a user to side-admin group it has a tag next to it that says he's also an org admin. Do you know why is that?

Like claire lu likes this
Connor Rising Star Aug 15, 2022

I'm not 100% certain, but it sounds like your Atlassian org might be using the new "improved user management" experience. My org is still on the old user management UI, and when I added a test user to the site-admins group, he was only provided site admin permissions without organization admin permissions.

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