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Make user org admin

How do you do this?

I am an ORG ADMIN, and I cannot for the life of me figure out how to make another user an ORG ADMIN so they can help me manage our instance. Any thoughts, tips, etc?


All I see is this option here. But there are no other ways to make this user an ORG ADMIN. Not sure why this is so difficult to do. 


Screen Shot 2022-08-16 at 10.57.41 AM.png

2 answers

2 accepted

3 votes
Answer accepted
Mikael Sandberg Community Leader Aug 16, 2022

Go to and select your organization. Then go to Settings > Administrators and from here you can add users as org admins.

Dave Meyer Atlassian Team Aug 16, 2022

This is correct for the old user management experience. If you are on the new user management experience, the process has changed somewhat. Just follow the documentation here:

Like # people like this
Dave Mathijs Community Leader Aug 22, 2022

Thanks for sharing the process for the new user management experience @Dave Meyer !

0 votes
Answer accepted

Hi @Ty Root

Head over to the Directory -> Users and open the user profile. From there, open the 3-Dot-menu in the upper right corner and select "Assign organization role."


Best, Max

Thanks, @Max Foerster - K15t! Got it. Appreciate the help!

Like Max Foerster - K15t likes this

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