I'm correctly log in support.atlassian.com (icon with my information on top of the page) but cannot open support ticket (same situation since 24h)
Are anybody facing same issue?
"Support Service Connection Issue
There may be an issue reaching our backend service. This could result in your form submission failing to create a support ticket."
Thank you for reaching out to Atlassian Community!
Just for us to better understand and help you with this issue, can you please let us know if this error appears after you fill a field in the form or it shows after you click “Contact support”?
Have you tested using another browser?
Our last incident was on September 27 and since then our portal is working normally, so please test using another browser or incognito mode to make sure there is nothing blocking the ticket from being created.
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events