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Locked Out After SSO Misconfiguration [Atlassian Access]

So... first off, shame on me for not reading instructions and not properly testing. This is from a separate account.

Unfortunately, in my rush to test SAML configuration, I didn't setup a user outside of SSO or leave a window open with an open session.

I then configured SSO incorrectly, and have now locked myself out of all Atlasssian cloud services, including support. Those few who had support access are also locked out.

Any ideas?

1 answer

0 votes
Dave Meyer Atlassian Team Jun 14, 2020

Hi @I Broke It ,

Just create a support request (you can use the account you used to post this question) and our support team can help you out.

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