Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Linking JIRA to BitBucket when they are using difference licencing tiers

I'm interested in linking JIRA to my BitBucket server. I've had a look at the steps:

To give you a little background into the accounts I have:
BitBucket - Licensing Tier of 25 users
JIRA - Liscensing Tier of 250 users


1) Will I be able to connect my BitBucket server with JIRA even though BitBucket is only setup for 25 users. Do the amount of users need to be the same for this to work?

2) And if not, what potential issues might I encounter? Will users that have both JIRA and BitBucket accounts be able to see everything as expected while only JIRA user accounts not?

3) Are there any extra steps that I will need to do to make this work?

1 answer

1 accepted

0 votes
Answer accepted
Jimmy Seddon Community Leader Oct 30, 2019

Hi @Ted Lalas,

Welcome to the Community!

We recently moved to Jira Cloud, but for the past two years we have been running a Jira Server (250) user license connected to our BitBucket Server (100 user license) without any issues at all.

From what I can tell that application link will require users to prove that they have a license in the other application to be able to see information.  It won't prevent either system from working it will just restrict the information an unlicensed user can see.

So to answer your questions directly:

1) Yes you will be able to connect them, no they don't need to have the same number of users to work.

2) Users who don't have a license won't be able to see the information linked form the external system.  Users that have a license in both systems will be able to see everything as expected.

3) Nope.  If you follow the instructions on linking applications and you have your firewall rules set correctly to allow communication between the two systems it would work without any additional setup.

I hope that helps!


That's great news,

I'll give it a try when I get the chance, but it sounds like I won't have any issues.

Thank you so much for the help Jimmy!

Like Jimmy Seddon likes this
Jimmy Seddon Community Leader Nov 01, 2019

I'm always happy to help!  I hoe things go well for you.


Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

See Atlassian Access in action - Live Demo

Did you know Atlassian Access offers more than SAML single sign-on for Atlassian cloud products, like Jira and Confluence? Whether you're just starting to plan for your organization or in the pr...

117 views 0 3
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you