when I trying to delete a Jira account, it prompting me this error:
The account for XXXX XXX XXX can't be deleted because:
If the account you are trying to delete is your own account, I was able to check that you are the Billing and also the main Technical contact of your Cloud instance, that's why it's not possible to delete.
You must go to my.atlassian.com and add another admin as the Billing and main Technical contact of your Cloud subscription and remove yourself, then you will be able to delete your account on id.atlassian.com.
I saw that you are the main billing and technical for a BitBucket Cloud account, so even if it's free, you are the contact so your account can't be deleted.
If you want to delete your account, you will have to add another billing and technical on my.atlassian.com, remove your account and then go to id.atlassian.com to delete your Atlassian account.
This is ridiculous, I'm getting the same error trying to delete my account.
Solution is apparently "add another billing contact"??? What? I've never paid a cent, only using free account. There is no "billing".
And in regards to the error I receive when trying to delete...
"This account is related to active accounts that are set to AUTO-RENEW"
Utterly useless information. Tells me no specifics.
This is a perfect example of why I no longer want an Attlassisn account! Confusing mess of interconected mess, and a nasty deliberate dark pattern for the simple task of deleting one's own account.
I created a ticket on your behalf with our GDPR team and they will help you delete your account.
You should have received a notification and soon someone will contact you.
Also, I saw that you are a user on a Cloud site gxxxxxxxx.atlassian.net, so once your account is deleted, you will also lose your access to the site and also here in Community.
This company is disgusting, and so is the trouble with deleting an account.
Yes, designate a different owner, just to delete an account. LMAO. Logic much?
I'm using a free account, no such thing exists as billing...
Deleting an account should just disable everything on its own if the user is asking to delete their account.
Just another reason to not use this malware and stick to Github, no BS, you can easily delete, more flexible, etc.
I will definitely never be recommending this to people and will actually caution them on using this garbage.
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
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