I want to sync immediate supervisor information from Windows AD using ADFS to Jira Service Desk (JSD).
Right now, Atlassian access and JSD has a limitation. Both cannot support option to store supervisor.
I'm exploring different options:
Is it a good approach and doable? Is there any other better approach or workaround available? Please share your ideas.
You're right - currently the SCIM provisioning done by Atlassian Access doesn't include a supervisor/manager field or attribute. We have a feature request open for that, which you can view and vote on here: ACCESS-822
Taking a look at apps on the Atlassian Marketplace however, there are a few options that might fill the gap.
I hope this provides you some consideration on getting the supervisor information in Jira!
Hi Atlassian Community, My name is Avni Barman and I am a Product Manager on the Atlassian Access team! One of my top priorities is to help make the administrator's life easier through improved pro...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events