Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Issue with fetching users using SAML SSO

Davor April 26, 2023

We have configured the Identity Provider using Azure AD, and we are utilizing SAML SSO for authentication.

Authentication should work, but the users and groups are not showing up. Could someone please assist with troubleshooting?


Domain is verified

1 answer

1 vote
Narmada Jayasankar
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 26, 2023

Hi Davor, 

Please file a support ticket here and our support team will help with troubleshooting. 




Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events