Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
Community Members
Community Events
Community Groups

Is there a way to disable E-Mail Invitation?

We already linked our Azure AD to our Confluence Cloud Instance via User-Provisioning (Atlassian Access).

The user-synchronisation works perfectly, but our users still can't log in, because there is a invitation pending.

We configered the users password in our Azure AD, our users have no postboxes, so there is no way to activate their accounts via E-Mail.


Is there a way to auto-activate a user-account, without the E-Mail Invitation?


Thanks in advance!

1 answer

1 accepted

0 votes
Answer accepted

Hello Burak,

Welcome to Atlassian Community!

When we verify a domain and use user provisioning, even if it’s linked with an Identity provider, users still need to verify the Atlassian account in order to log in.

As they don’t use an email where they can access the mailbox to finish the account creation, you will need to implement SAML on your Atlassian access, so they will be able to login using SSO and their account will be automatically verified.

Also, I can see that there is only your user with a verified domain and it’s also the only user that was provisioned, but if you try to login using this account, it will also ask for a password. Please, confirm if all domains were verified before implementing SAML.

Please, check the documentation below to set up SAML:

SAML is available for Atlassian access, so you don’t need to pay anything else to implement it.

If you have any other questions regarding this matter, please let us know.


Hi Angélica,

thank you very much, it is working now!!

Like Angélica Luz likes this

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

1,101 views 2 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you