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Is there a way to disable E-Mail Invitation?

We already linked our Azure AD to our Confluence Cloud Instance via User-Provisioning (Atlassian Access).

The user-synchronisation works perfectly, but our users still can't log in, because there is a invitation pending.

We configered the users password in our Azure AD, our users have no postboxes, so there is no way to activate their accounts via E-Mail.


Is there a way to auto-activate a user-account, without the E-Mail Invitation?


Thanks in advance!

1 answer

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Angélica Luz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Nov 27, 2019

Hello Burak,

Welcome to Atlassian Community!

When we verify a domain and use user provisioning, even if it’s linked with an Identity provider, users still need to verify the Atlassian account in order to log in.

As they don’t use an email where they can access the mailbox to finish the account creation, you will need to implement SAML on your Atlassian access, so they will be able to login using SSO and their account will be automatically verified.

Also, I can see that there is only your user with a verified domain and it’s also the only user that was provisioned, but if you try to login using this account, it will also ask for a password. Please, confirm if all domains were verified before implementing SAML.

Please, check the documentation below to set up SAML:

SAML is available for Atlassian access, so you don’t need to pay anything else to implement it.

If you have any other questions regarding this matter, please let us know.


Hi Angélica,

thank you very much, it is working now!!

Like Angélica Luz likes this

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