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I'd like to use the new User Provisioning feature for syncing our OneLogin users into Atlassian. The users do not need access to any product, they just need an Atlassian account so they can connect to the service desk knowledge base via SAML.
Is there a license cost for provisioned users who have NO product access?
Users who do not have product access won't be counted towards the licensed users.
As agents, without having product access they won't have access to the knowledge base.
As customers (portal user), they do not require product access and are able to access the knowledge base if configured that way in the Project settings.