Is it possible to block users from a domain from creating new sites?

[Scott Windus]

Hi

I am trying to get a better level of governance on new Atlassian product creation for my company.

I am wanting to know if there is a way to stop individual users who have our email domain from creating their own new sites/spaces etc? We would prefer even free sights to be coordinated centrally. They are not strictly free when they will automatically be added to the Atlassian Access subscription, because of the email account domain association. 

Cheers

Scott

[Scott Windus · Accepted solution]

Atlassian has confirm that even with an Atlasssian Access Subscription, there is no way to moderate new user account creation or product subscription. The use case is currently being explored. My fingers are crossed it is something that can be delivered as a priority.

[Yiting Jin]

Hi there Scott,

Our product team would love to hear more details about your use case, as this is an area we are actively developing.  Would you like to talk more over the phone or Zoom in the next week or so?  If so, please feel free to email me (yjin@atlassian.com) your time zone and some days/times you are available.  

Thanks, and I hope we can chat in more detail soon!

Yiting Jin

Senior Product Manager, Atlassian Enterprise Cloud

[John Zimmerman]

@Yiting Jin - what information can we provide to you so that the feature requested can actually be implemented.

If an enterprise has an official instance of jira/confluence it should be pretty obvious use case that there needs to be a way to prevent other jira/confluence instances from being created using accounts attached to domains with domain control verified.  Otherwise we have users with the ability to create instances with enterprise accounts outside of data governance controls.  Doing so with enterprise accounts gives some users a feeling that this is ok.  It is not.  If we are paying Atlassian for a service targeted at enterprises this is an expected part of the service.

[Gavin Teichman]

how is this not an option?  this is needed immediately. 

[John Zimmerman]

We are also needing this feature and we are pretty disappointed that there wasn't foresight to already have implemented it.

[Emmanuel Wang]

hope get the feature too, from atlassian product governance review, we hope to prevent users from creating new subscriptions by corp emails,  we want to block the subscription creating in Atlassian Access or in Organization Admin console.

[Chris Darais]

Has there been any update to this?

[Sanjeev Kumar]

1. Sign in to your Google Admin Console 
2. From the Admin console Home page, go to AppsG SuiteSites.

3. At the top right of the gray box, click Edit Service.

4. To turn on or off service for everyone in your organization, click On for everyone or Off for everyone, and then click Save.

5. To turn on or off service only for users in an organizational unit:

   1. On the left, select the organizational unit.
   2. Select On or Off.
   3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
   4. If the organization's status is already Overridden, choose an option:
      • Inherit—Reverts to the same setting as its parent.
      • Save—Saves your new setting (even if the parent setting changes). 

   5. To turn on or off service only for users in an organizational unit:

      1. On the left, select the organizational unit.
      2. Select On or Off.
      3. To keep the service turned on or off even when the service is turned on or off for the parent organizational unit, click Override.
      4. If the organization's status is already Overridden, choose an option:
         • Inherit—Reverts to the same setting as its parent.
         • Save—Saves your new setting (even if the parent setting changes).

      Learn more about Organizational structure.

   6. To turn on a service for a set of users across or within organizational units, select an access group. For details, go to turn on a service for a group.

[Scott Windus]

Thanks Sanjeev however that only works with GSuite and we are using M365

[Patrick K-]

HI - this response appears to be blocking Google Workspace users from creating Google Sites within that environment - not stopping new Atlassian site instances as per the original question.

I am also interested in this from a governance perspective as we would like to stop new sites from popping up randomly and unmanaged.  I hear it's ont he roadmap - is there any timeline on that?

Thx

[Cristian Peralta]

Could someone provide an update or a link to an open issue we can vote on? 

[Matt]

@Cristian Peralta  - https://jira.atlassian.com/browse/CLOUD-10325