Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Implementing SAML with ADFS, What happens with the projects of existing users?

Deleted user Mar 18, 2019



We are trying to connect our O365 Accounts with Atlassian Access so that we won't have to create all the accounts from scratch.

Now the question has arisen what will happen to the accounts that already exist.

Some of our project managers are already using some Atlassian products and we don't want to risk any loss or "overwriting" of existing accounts.


Does anyone have any knowledge or has had a similar case?

Do we have to link only the new Accounts needed and give the existing one an invite/ReadCreateWrite-access? 


1 answer

1 accepted

1 vote
Answer accepted
Dave Meyer Atlassian Team Mar 18, 2019

Hi @[deleted]

If users already have an Atlassian account with the same address as their Office 365 account, the accounts are "linked" automatically – we link existing accounts and only invite new users if an existing account isn't found for a given email address.

If you're setting up SAML SSO, you shouldn't expect any changes. When you enable SAML, the first time the user logs in, authentication will be delegated to and we will associate the Office 365 user with the existing Atlassian Account.

Our support for SCIM user provisioning allows you to sync user profile details from your identity provider to the existing Atlassian account, but this is only available for Azure AD, not ADFS.



Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Atlassian Access

Atlassian Access Demo Q&A Recap

Hi Community! Thank you to all who joined our ongoing monthly Atlassian Access demo! We have an engaging group of attendees who asked many great questions. I’ll share a recap of frequently ask...

510 views 1 4
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you