Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root


1 badge earned


Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!


Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.


Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!


Implementing SAML with ADFS, What happens with the projects of existing users?

Deleted user Mar 18, 2019



We are trying to connect our O365 Accounts with Atlassian Access so that we won't have to create all the accounts from scratch.

Now the question has arisen what will happen to the accounts that already exist.

Some of our project managers are already using some Atlassian products and we don't want to risk any loss or "overwriting" of existing accounts.


Does anyone have any knowledge or has had a similar case?

Do we have to link only the new Accounts needed and give the existing one an invite/ReadCreateWrite-access? 


1 answer

1 accepted

1 vote
Answer accepted
Dave Meyer
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
Mar 18, 2019

Hi @[deleted]

If users already have an Atlassian account with the same address as their Office 365 account, the accounts are "linked" automatically – we link existing accounts and only invite new users if an existing account isn't found for a given email address.

If you're setting up SAML SSO, you shouldn't expect any changes. When you enable SAML, the first time the user logs in, authentication will be delegated to and we will associate the Office 365 user with the existing Atlassian Account.

Our support for SCIM user provisioning allows you to sync user profile details from your identity provider to the existing Atlassian account, but this is only available for Azure AD, not ADFS.



Suggest an answer

Log in or Sign up to answer
AUG Leaders

Atlassian Community Events